Effective Date: 2 August 2025
Store: LootChamps
Website: www.lootchamps.store
Email: support@lootchamps.store
WhatsApp: +27 65 907 6416
1. Overview
These Terms and Conditions (“Terms”) govern your use of the LootChamps website and your purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.
2. Products and Services
LootChamps offers consumer electronics, accessories, 3D printers, smart tech, and related items through a dropshipping model. Product descriptions, images, prices, and stock availability may be subject to change without prior notice.
3. Eligibility
To purchase from LootChamps, you must:
- Be at least 18 years old
- Provide accurate, current, and complete personal and payment information
4. Pricing and Payment
- All prices are in ZAR (South African Rand) unless otherwise stated.
- We accept payments via PayFast, EFT, credit/debit cards, and other secure methods.
- Prices may include or exclude VAT depending on local tax requirements.
5. Order Processing & Delivery
- Orders are typically processed within 1–3 business days.
- Shipping times vary based on the product location and destination (average 7–15 business days).
- LootChamps partners with third-party couriers and suppliers.
- Tracking information will be provided via email.
6. Pre-Orders
- Pre-orders reserve an item not yet in stock.
- Estimated delivery times are provided on the product page.
- Delays are rare but may occur due to manufacturer or customs issues.
7. Cancellations & Changes
- Orders may be cancelled or modified within 12 hours of placement.
- Once shipped, cancellations or address changes are not guaranteed.
8. Returns & Refunds
We offer a 7-day return window on eligible items.
To qualify:
- Item must be unused and in original packaging
- Proof of purchase is required
- Return shipping costs may apply
Damaged or incorrect items:
Please contact us within 48 hours of receiving your order for a replacement or refund.
Full details can be found on our Returns Policy.
9. Warranties
Products are sold “as-is” unless otherwise stated.
Warranty terms vary by manufacturer and will be stated on the product page. LootChamps is not liable for manufacturer defects outside the warranty period.
10. Privacy Policy
We respect your privacy. Your personal data is stored securely and only used to process orders, send updates, and improve our service. See our full Privacy Policy for more information.
11. Intellectual Property
All website content (logos, product descriptions, images, etc.) is the property of LootChamps or our suppliers. Unauthorized reproduction is strictly prohibited.
12. Limitation of Liability
LootChamps is not responsible for:
- Delays caused by third-party couriers or customs
- Product misuse or installation errors
- Incompatibility with your local systems or voltage
13. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be handled in accordance with the laws of Gauteng Province.
14. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page and are effective immediately upon publication.
15. Contact Us
For questions, concerns, or support:
📧 Email: support@lootchamps.store
📱 WhatsApp: +27 65 907 6416